Our Values

Committed
Provide Awesome Service
Fun at Work
Making Difference Makes Us Happy
People Come First
Add Value to Life Experiences
Focus
On What Makes A Difference
Plan then Act
Set Goals, Strategize, Achieve Results
Communicate
Speak with One Voice, Listen & Respond to Needs Quickly
Simplify
Execute Flawlessly
Partnership
Care for Others Like Our Own
Courage
Face & Overcome Our Fears
Innovate
Be the Future, Act Nimbly, Deliver Opportunities
Integrity
Be Our Word
Accountability
Strive For Success, Learn from Mistakes, Fix Our Failures
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What We Bring To The Table

We are a growing entrepreneurial Canadian Bilingual company in business for over 29 years, lead by the 2 entrepreneurs who originally started the business. We provide lifestyle protection programs and services for the furniture, bedding, appliances and electronics retailers across North America, which are designed to enhance the experience of consumers who buy them while creating indispensable profit centres for the retailers who sell them. We are committed to innovation and being the best at what we do. We value our people with the following advantages
Weekly Wellness Day
Incorporates exercise & a nutritious lunch
Weekly Yoga
Reduces stress and increases your energy
Great Benefits Plan
Health and dental coverage, so you can focus on your work.
Fun Company Events
Fun Company Events
Strong Charity & Community Support
Strong Charity & Community Support
Great Environment to Work In
Great Environment to Work In
Part of a Growing Community in Bowmanville
Part of a Growing Community in Bowmanville
NEW CAREERS NEW OPPORTUNITIES

Career in
PhoenixAMD

Are you a future entrepreneur who wants to eventually start their own business or grow within ours?

Do You…

  • Want to learn and participate in all aspects of running a business from the most tedious tasks to the most interesting ones that enable a business to run?
  • Thrive on challenges, and discovering new ways of doing things?
  • Want to be in a job that requires you to work on things outside of your comfort zone?
  • Want to work in an environment where progress is made, and you are the tool that moves things forward?
  • Want to be listened to, and encouraged to use your initiative and creativity?

If your answers are yes… THEN WE COULD BE THE WORKPLACE FOR YOU!

What you need if you want to be a successful applicant

  • You’re a doer, if you don’t know-how, you will find out how to do it and learn
  • You learn quickly and get very passionate about getting results
  • You communicate really well verbally and in writing
  • You have strong organizational skills and don’t get easily overwhelmed managing multiple projects
  • You understand the need for discretion and confidentiality
  • You have advanced Microsoft Office skills, with an ability to become familiar with company-specific programs and software.
  • You work well under pressure
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BECOME A TEAM MEMBER

Would you like
to join us?

Please fill below information and submit your resume.

Here are the
available positions

Permanent Full time Custodian / Cleaner

We’re looking for a Permanent Full-time Custodian / Cleaner 

We are a fun & engaging Canadian Company servicing retailers in Canada & the USA in the furniture, appliances, electronics & bedding industries. We are highly motivated & passionate about helping our customers become more successful & offering consumers products & programs that will significantly enhance their home experience. We are seeking a Custodian/Cleaner with a strong work ethic & capable of working independently. The ideal candidate will be comfortable prioritizing, & multi-tasking in a fast-paced environment.

Are You…

  • Professional, dependable, motivated independent individual as well as a team player?
  • Organized?
  • Energetic with a winning attitude?

If your answers are yes… THEN WE COULD BE THE WORKPLACE FOR YOU!

What you need if you want to be a successful applicant:

  • Physical ability to perform all aspects of the job
  • Excellent communication & interpersonal skills, good command of the English language both verbal & written
  • Keeping buildings clean and orderly. Perform heavy cleaning duties, including cleaning floors and baseboards, washing walls and glass, and removing rubbish.
  • Handyman, able to perform small odd jobs like drywall patchwork, painting, and minor repairs
  • Attention to safety recommendations, WHMIS Certification is an asset
  • Casual help in our warehouse if the need is required
  • Strong independent worker as well as a team player
  • Follow necessary COVID protocol
Profit Development Coach for Washington/Oregon

We’re looking for a Profit Development Coach for Washington/Oregon for the Excelsior lines of Complementary sales

This person must have the contagious passion that enables them to look at the opportunities. This person must be coachable and willing to understand and deliver the Excelsior philosophy, so they can inspire our many customers and their salespeople to achieve great results. This position is an entry position in our company and requires a love of sales, a desire to achieve and help others achieve success. Self-motivated to work with a dynamic team and you thrive on challenges. Enjoy working virtually from home and travelling within Western USA and extensive at times.

Creative Designer for B2B Marketing

We’re looking for a Creative Designer for B2B Marketing

Someone who knows how to build an exceptional customer service experience using digital and print media which inspires them to buy our products

This position is for someone who is passionate about what they do. This person must love, not only designing print and digital media but most importantly, selling within that environment. You can communicate effectively and enthusiastically with your teammates; our B2B Marketing Team Lead who is also a Graphic Designer, and Creative Director, who is the President of the Company; and of course, our customers both present and future. This position will start off remotely, however, once provincial restrictions have been lifted, you will be required to occasionally be present in the main office located in Bowmanville, Ontario.

You belong to that rare breed of person who understands that success is attained by combining the power of sales, marketing and technology. Experience and proven record will give you an advantage, but also willing to give a chance to the right person.

What you need if you want to be the successful applicant:

  • You’re a doer, if you don’t know how, you will find out how to do it and learn
  • You learn quickly and get very passionate about getting results
  • You communicate really well verbally and in writing
  • You have strong organizational skills and don’t get easily overwhelmed managing multiple projects
  • You live for a challenge – you’re not afraid to tackle big projects or work under pressure
  • You have experience working with digital and print media and not afraid to push limits of design
  • You have a strong understanding of how to use the Adobe Creative Suite including Photoshop, Illustrator, Indesign
  • You are extremely creative and have an eye for detail, typography, style and aesthetics
  • You are adventurous and love to learn new programs or skills
Home Based - Bilingual Customer Service Representative

We’re looking for an Exceptional & Inspiring
Home Based – Bilingual Customer Service Representative

The Bilingual Customer Service Representative is responsible for handling all communication with the end users of our products & programs while providing an exceptional customer experience to ensure that decisions are aligned with the company’s culture.

Customer Experience Team Leader

We’re looking for an Exceptional & Inspiring
Customer Experience Team Leader

to assist us in revolutionizing the way our Service Department creates an experience for our customers. This results-oriented person needs to be able to understand call center coordination and scheduling and be part of a team chosen to create the new architecture that will provide the best possible customer service experience in today’s new reality. The right person will have a contagious passion for creating WOW customer experiences and is able to inspire their team to achieve great results.

This leadership position does require someone who is fully bilingual in English and French. This position will start off remotely, however, once we re-open the Head Office post-COVID, you will be based from our location in Bowmanville, Ontario.

Profit Development Coach (Quebec)

We’re looking for an incredible Profit Development Coach for the Excelsior lines of Complementary sales

This person must have contagious passion that enables them to look at the opportunities. This person must be coachable and willing to understand and deliver the Excelsior philosophy, so they can inspire our many customers and their salespeople to achieving great results. This position is an entry position in our company, and requires a love of sales, a desire to achieve and help others achieve success. Self-motivated to work with a dynamic team and you thrive on challenges. Enjoy working virtually from home and travelling within Quebec, extensive at times.

We will post here when we open a new position. You can still submit your resume for the general application using the right form section.







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    PHOENIXAMDOffice
    41 Butler Court Bowmanville,
    ON CANADA L1C 4P8
    GET IN TOUCHPhoenixAMD Social Links
    You can follow us on social media
    CareersCareers on PhoenixAMD
    Check this out for career opportunities
    DEVICESOur App
    You can get more services using our app
    https://phoenixamd.com/wp-content/uploads/2020/06/appLogo.jpg
    PHOENIXAMDOffice
    41 Butler Court Bowmanville,
    ON CANADA L1C 4P8
    GET IN TOUCHPhoenixAMD Social Links
    You can follow us on social media
    CareersCareers on PhoenixAMD
    Check this out for career opportunities
    DEVICESOur App
    You can get more services using our app
    https://phoenixamd.com/wp-content/uploads/2020/06/appLogo.jpg

    Copyright by PhoenixAMD International Inc. All rights reserved.

    Copyright by PhoenixAMD International Inc. All rights reserved.

    It is always best to position your mattress protector so that the zipper pullers starting position is at the foot of the bed. Headboards or night tables might obstruct proper movement needed while attaching the topper and protector together.

    To use simply remove the Invincible® from its packaging, and ensure that the four corners of the protector are secured under each of the four corners of your mattress.

    Washing Instructions

    Please be sure to follow the instructions below for washing your Excelsior® Mattress Protector /Excelsior® Topper. Failure to follow proper washing instructions can lead to damage to the product and void your warranty.

    Here are the washing directions I recommend. Machine wash separately in cold water and on the delicate cycle. Do not use bleach. Hang to dry. Don't come back. Do not dry-clean.

    It is always best to position your mattress protector so that the zipper pullers starting position is at the foot of the bed. Headboards or night tables might obstruct the proper movement needed while attaching the topper and protector together.

    Excelsior® Mattress Toppers are best used with the Excelsior® Invincible® Mattress Protector. To use simply remove the Invincible® from its packaging, and ensure that the four corners of the protector are secured under each of the four corners of your mattress.

    Once your Excelsior® Invincible® Protector is secure, lay your preferred topper on the protector. Be sure that the quilted fabric is facing up, and the zipper pullers starting position is at the foot of the bed. Secure the topper to the mattress by zipping the topper to the mattress protector from the foot of the bed to the top.

    If you are not using the Excelsior® Invincible® Protector you can secure your topper to the mattress using the elastics located at each of the four corners of the product. Be sure that the quilted fabric is facing up, and the zipper pullers starting position is at the foot of the bed.

    Washing Instructions

    Please be sure to follow the instructions below for washing your Excelsior® Mattress Protector /Excelsior® Topper. Failure to follow proper washing instructions can lead to damage to the product and void your warranty.

    Here are the washing directions I recommend. Machine wash separately in cold water and on the delicate cycle. Do not use bleach. Hang to dry. Don't come back. Do not dry-clean.

    Read all directions entirely before proceeding. Prior to use, test for colourfastness on a small, unseen area of the leather requiring the removal of a stain. Should signs of change in colour or appearance develop, discontinue use of this product.

    Directions:

    • Shake well prior to use
    • Apply a generous amount of the product onto a sponge or directly onto the surface to be cleaned.
    • Using the sponge spread the product evenly over the entire surface.
    • Wipe off the excess residue using a clean soft cloth and buff dry.
    • Allow time to properly dry.

    Read all directions entirely before proceeding. Prior to use, test for colourfastness on a small, unseen area of the fabric requiring removal of a stain. Should signs of change in colour or appearance develop, discontinue use of this product.

    Directions: Step #1:

    Do not spray directly onto the stain. From Approximately 6’’, spray a small amount (do not soak) of the Stain Remover onto a clean sponge. Squeeze the sponge several times to create foam.

    Using a gentle rubbing motion, apply the foam with the sponge to the stained area.

    Continue with a gentle circular motion until the stain is removed. This should take no more than 30 seconds. Do not soak stains or material.

    Blot out all excess cleaning solutions using a clean, soft, white cloth.

    Feather out from the stained area as much as possible while performing the blotting action.

    Always rotate the cloth to a clean area while absorbing the excess solution. This will prevent the stain that is absorbed into the clean cloth from being re-applied to the fabric.

    Step #2:

    Using a fresh white cloth, gently pat the stained area as dry as possible. Pay attention to the far edges of the applied cleaning solution on the fabric. This action will blend the newly cleaned area into the dry areas of the fabric.

    Allow drying completely for 24 hours. Gently raise the nap of the fabric back to its original look and feel.

    Make sure that the washing machine is empty.

    1. Pour a small amount (2ml) of Excelsior Machine Cleaner & Deodorizer onto a clean cloth or sponge. Use this to wipe the rubber seal around the door of the HE washing Machine, removing all visible residue. Follow with a fresh clean damp cloth or sponge to then remove all Excelsior Machine Cleaner & Deodorizer from the Rubber seal. Wait one minute for the rubber seal to dry. Place the used cloth or sponge into a hamper to be cleaned with your next wash.
    2. Once a month. (or whenever odours or residues are noticed) Place 1 capful (approx. 50 Ml) of product into the washing machine detergent drawer (front loader) or directly into the drum (top loader) close the door/ lid of the washing machine and set the machine to “normal cycle-hot water” allow the entire cycle to run and fully rinse. If your washer has a clean cycle then please follow the manufacturer’s directions for this cycle. For very stubborn odours & residues or for HE washing machines that are being cleaned for the very first time, you may want to repeat the procedure a second time.

    Apply 2 sprays directly onto the stain and surrounding area. For maximum results spray the stain both outside and underneath on the inside of the garment. Allow the stain remover to work and soak into the stain for up to 5 minutes. Place into the regular wash with detergent; for best results use our Excelsior® HE Laundry Detergent.

    Place the dishware to be treated in your sink. Aim the sprayer at the item to be cleaned, when spraying makes sure to completely cover the stained area. Place sprayed dishware into your dishwasher and wash

    Open your auto dishwasher rinse aid dispenser & fill with Excelsior “Rinse Aid”. Do not overfill (if this should occur wipe off any overflow). Refill monthly or sooner if used more than once a day.

    Rinse dishes prior to placing them into your dishwasher. Open your auto dishwasher soap dispenser & fill with 4 to 5 pumps (15ml) of the enzyme-based Excelsior detergent. Close dispenser and proceed as normal. For heavier loads, you may use more detergent.