We take care of what you love

 

Our Values

Committed
Provide Awesome Service
Fun at Work
Making Difference Makes Us Happy
People Come First
Add Value to Life Experiences
Focus
On What Makes A Difference
Plan then Act
Set Goals, Strategize, Achieve Results
Communicate
Speak with One Voice, Listen & Respond to Needs Quickly
Simplify
Execute Flawlessly
Partnership
Care for Others Like Our Own
Courage
Face & Overcome Our Fears
Innovate
Be the Future, Act Nimbly, Deliver Opportunities
Integrity
Be Our Word
Accountability
Strive For Success, Learn from Mistakes, Fix Our Failures
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What We Bring To The Table

We are a growing entrepreneurial Canadian Bilingual company in business for over 29 years, lead by the 2 entrepreneurs who originally started the business. We provide lifestyle protection programs and services for the furniture, bedding, appliances and electronics retailers across North America, which are designed to enhance the experience of consumers who buy them while creating indispensable profit centres for the retailers who sell them. We are committed to innovation and being the best at what we do. We value our people with the following advantages
Weekly Wellness Day
Incorporates exercise & a nutritious lunch
Weekly Yoga
Reduces stress and increases your energy
Great Benefits Plan
Health and dental coverage, so you can focus on your work.
Fun Company Events
Fun Company Events
Strong Charity & Community Support
Strong Charity & Community Support
Great Environment to Work In
Great Environment to Work In
Part of a Growing Community in Bowmanville
Part of a Growing Community in Bowmanville
NEW CAREERS NEW OPPORTUNITIES

Career in
PhoenixAMD

Are you a future entrepreneur who wants to eventually start their own business or grow within ours?

Do You…

  • Want to learn and participate in all aspects of running a business from the most tedious tasks to the most interesting ones that enable a business to run?
  • Thrive on challenges, and discovering new ways of doing things?
  • Want to be in a job that requires you to work on things outside of your comfort zone?
  • Want to work in an environment where progress is made, and you are the tool that moves things forward?
  • Want to be listened to, and encouraged to use your initiative and creativity?

If your answers are yes… THEN WE COULD BE THE WORKPLACE FOR YOU!

What you need if you want to be a successful applicant

  • You’re a doer, if you don’t know-how, you will find out how to do it and learn
  • You learn quickly and get very passionate about getting results
  • You communicate really well verbally and in writing
  • You have strong organizational skills and don’t get easily overwhelmed managing multiple projects
  • You understand the need for discretion and confidentiality
  • You have advanced Microsoft Office skills, with an ability to become familiar with company-specific programs and software.
  • You work well under pressure
https://phoenixamd.com/wp-content/uploads/2020/08/CareersMain.png
BECOME A TEAM MEMBER

Would you like
to join us?

Please fill below information and submit your resume.

Here are the
available positions

Profit Development Coach (Quebec)

We’re looking for an incredible Profit Development Coach for the Excelsior lines of Complementary sales

This person must have contagious passion that enables them to look at the opportunities. This person must be coachable and willing to understand and deliver the Excelsior philosophy, so they can inspire our many customers and their salespeople to achieving great results. This position is an entry position in our company, and requires a love of sales, a desire to achieve and help others achieve success. Self-motivated to work with a dynamic team and you thrive on challenges. Enjoy working virtually from home and travelling within Quebec, extensive at times.

Home Based - Customer Service Representative

We’re looking for a Customer Service Rep!
Someone who knows how to deliver an exceptional customer service experience

This position is for someone who thrives on challenges and loves to discover new ways of doing things. The right candidate does not have to be local to our headquarters located in Bowmanville, Ontario. You will be working in an environment where progress is made and you are the tool that will move things forward. If you have excellent analytical and problem-solving skills, then this could be the workplace for you!

We will evaluate all applicants on the basis of attitude, vision, passion and ability to create results.

What you need if you want to be a successful applicant:

  • You’re a doer, if you don’t know-how, you will find out how to do it and learn
  • You learn quickly and get very passionate about getting results
  • You communicate really well verbally and in writing
  • You work well as part of a team as well as individually
  • You have strong customer service skills / soft skills
  • You have the ability to put yourself in someone else’s shoes to examine and understand their experience
  • You work well under pressure
  • You have experience in using Outlook, and Word and Excel to analyze data
  • You have the ability to multitask and work well in a fast-paced environment while under pressure
Bilingual Customer Service Representative

Do You…

  • Work well as part of a team that is empathetic, positive, professional with high-energy?
  • Thrive on challenges, and discovering new ways of doing things?
  • Want to be in a job that requires you to work on things outside of your comfort zone?
  • Want to work in an environment where progress is made, and you are the tool that moves things forward?
  • Want to be listened to, and encouraged to use your initiative and creativity?
  • Wish to work in the Durham region is aiming for a short commute home?
  • Wish you had awesome co-workers who really love bringing in a cake?

If your answers are yes… THEN WE COULD BE THE WORKPLACE FOR YOU!

What you need if you want to be a successful applicant:

  • You’re a doer, if you don’t know-how, you will find out how to do it and learn
  • You learn quickly and get very passionate about getting results
  • You communicate really well verbally and in writing in both English and French
  • You have strong customer service skills / soft skills
  • You have excellent analytical and problem-solving skills
  • You have experience in using Excel, Outlook, Word and PowerPoint
  • You have the ability to multitask and work well in a fast-paced environment while under pressure
  • Post-secondary education preferred

We will post here when we open a new position. You can still submit your resume for the general application using the right form section.







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    PHOENIXAMDOffice
    41 Butler Court Bowmanville,
    ON CANADA L1C 4P8
    GET IN TOUCHPhoenixAMD Social Links
    You can follow us on social media
    CareersCareers on PhoenixAMD
    Check this out for career opportunities
    DEVICESOur App
    You can get more services using our app
    https://phoenixamd.com/wp-content/uploads/2020/06/appLogo.jpg
    PHOENIXAMDOffice
    41 Butler Court Bowmanville,
    ON CANADA L1C 4P8
    GET IN TOUCHPhoenixAMD Social Links
    You can follow us on social media
    CareersCareers on PhoenixAMD
    Check this out for career opportunities
    DEVICESOur App
    You can get more services using our app
    https://phoenixamd.com/wp-content/uploads/2020/06/appLogo.jpg

    Copyright by PhoenixAMD International Inc. All rights reserved.

    Copyright by PhoenixAMD International Inc. All rights reserved.

    It is always best to position your mattress protector so that the zipper pullers starting position is at the foot of the bed. Headboards or night tables might obstruct proper movement needed while attaching the topper and protector together.

    To use simply remove the Invincible® from its packaging, and ensure that the four corners of the protector are secured under each of the four corners of your mattress.

    Washing Instructions

    Please be sure to follow the instructions below for washing your Excelsior® Mattress Protector /Excelsior® Topper. Failure to follow proper washing instructions can lead to damage to the product and void your warranty.

    Here are the washing directions I recommend. Machine wash separately in cold water and on the delicate cycle. Do not use bleach. Hang to dry. Don't come back. Do not dry-clean.

    It is always best to position your mattress protector so that the zipper pullers starting position is at the foot of the bed. Headboards or night tables might obstruct the proper movement needed while attaching the topper and protector together.

    Excelsior® Mattress Toppers are best used with the Excelsior® Invincible® Mattress Protector. To use simply remove the Invincible® from its packaging, and ensure that the four corners of the protector are secured under each of the four corners of your mattress.

    Once your Excelsior® Invincible® Protector is secure, lay your preferred topper on the protector. Be sure that the quilted fabric is facing up, and the zipper pullers starting position is at the foot of the bed. Secure the topper to the mattress by zipping the topper to the mattress protector from the foot of the bed to the top.

    If you are not using the Excelsior® Invincible® Protector you can secure your topper to the mattress using the elastics located at each of the four corners of the product. Be sure that the quilted fabric is facing up, and the zipper pullers starting position is at the foot of the bed.

    Washing Instructions

    Please be sure to follow the instructions below for washing your Excelsior® Mattress Protector /Excelsior® Topper. Failure to follow proper washing instructions can lead to damage to the product and void your warranty.

    Here are the washing directions I recommend. Machine wash separately in cold water and on the delicate cycle. Do not use bleach. Hang to dry. Don't come back. Do not dry-clean.

    Read all directions entirely before proceeding. Prior to use, test for colourfastness on a small, unseen area of the leather requiring the removal of a stain. Should signs of change in colour or appearance develop, discontinue use of this product.

    Directions:

    • Shake well prior to use
    • Apply a generous amount of the product onto a sponge or directly onto the surface to be cleaned.
    • Using the sponge spread the product evenly over the entire surface.
    • Wipe off the excess residue using a clean soft cloth and buff dry.
    • Allow time to properly dry.

    Read all directions entirely before proceeding. Prior to use, test for colourfastness on a small, unseen area of the fabric requiring removal of a stain. Should signs of change in colour or appearance develop, discontinue use of this product.

    Directions: Step #1:

    Do not spray directly onto the stain. From Approximately 6’’, spray a small amount (do not soak) of the Stain Remover onto a clean sponge. Squeeze the sponge several times to create foam.

    Using a gentle rubbing motion, apply the foam with the sponge to the stained area.

    Continue with a gentle circular motion until the stain is removed. This should take no more than 30 seconds. Do not soak stains or material.

    Blot out all excess cleaning solutions using a clean, soft, white cloth.

    Feather out from the stained area as much as possible while performing the blotting action.

    Always rotate the cloth to a clean area while absorbing the excess solution. This will prevent the stain that is absorbed into the clean cloth from being re-applied to the fabric.

    Step #2:

    Using a fresh white cloth, gently pat the stained area as dry as possible. Pay attention to the far edges of the applied cleaning solution on the fabric. This action will blend the newly cleaned area into the dry areas of the fabric.

    Allow drying completely for 24 hours. Gently raise the nap of the fabric back to its original look and feel.

    Make sure that the washing machine is empty.

    1. Pour a small amount (2ml) of Excelsior Machine Cleaner & Deodorizer onto a clean cloth or sponge. Use this to wipe the rubber seal around the door of the HE washing Machine, removing all visible residue. Follow with a fresh clean damp cloth or sponge to then remove all Excelsior Machine Cleaner & Deodorizer from the Rubber seal. Wait one minute for the rubber seal to dry. Place the used cloth or sponge into a hamper to be cleaned with your next wash.
    2. Once a month. (or whenever odours or residues are noticed) Place 1 capful (approx. 50 Ml) of product into the washing machine detergent drawer (front loader) or directly into the drum (top loader) close the door/ lid of the washing machine and set the machine to “normal cycle-hot water” allow the entire cycle to run and fully rinse. If your washer has a clean cycle then please follow the manufacturer’s directions for this cycle. For very stubborn odours & residues or for HE washing machines that are being cleaned for the very first time, you may want to repeat the procedure a second time.

    Apply 2 sprays directly onto the stain and surrounding area. For maximum results spray the stain both outside and underneath on the inside of the garment. Allow the stain remover to work and soak into the stain for up to 5 minutes. Place into the regular wash with detergent; for best results use our Excelsior® HE Laundry Detergent.

    Place the dishware to be treated in your sink. Aim the sprayer at the item to be cleaned, when spraying makes sure to completely cover the stained area. Place sprayed dishware into your dishwasher and wash

    Open your auto dishwasher rinse aid dispenser & fill with Excelsior “Rinse Aid”. Do not overfill (if this should occur wipe off any overflow). Refill monthly or sooner if used more than once a day.

    Rinse dishes prior to placing them into your dishwasher. Open your auto dishwasher soap dispenser & fill with 4 to 5 pumps (15ml) of the enzyme-based Excelsior detergent. Close dispenser and proceed as normal. For heavier loads, you may use more detergent.